The exchange and return window
The supplied brand policy allows exchange or refund requests within 5 days of purchase or delivery.
Item condition
The supplied policy requires the item to be in perfect condition with its original label intact.
- Clothing must be unworn and unwashed.
- Return the item in its original packaging.
- Do not cut or remove the original label.
Labels and packaging
The policy states that items without their original label cannot be exchanged or refunded. Keep the label and packaging while you decide whether the item is right for you.
These are the conditions supplied by KHOTA. Contact support about a return. Return shipping costs, refund timing, and opened-fragrance conditions still require confirmation.
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